Check out the article in BC Business where Railtown Law’s Vivienne Stewart offers some tips on how to deal with dissatisfied stakeholders.
“It’s pretty much like any other relationship—communications are really important if you’re looking at keeping and promoting good business relationships among the directors, shareholders, family members and friends,” says Stewart.
“If you have shareholder agreements or partnership agreements in place or policies that would deal with whatever the issue is, then you can pull those out and go through the process and with any luck that will resolve the problem,” says Stewart.
“When you’re negotiating with somebody or even just resolving a dispute, acting in good faith is not just focusing on your own needs and your own desires but also considering where are they coming from,” says Stewart.
Depending on the issue, that expert could be a technical advisor, a financial advisor, a governance specialist or legal help. Or even a therapist to do relationship counselling, suggests Stewart, since disputes often stem from personality conflicts.
READ THE FULL ARTICLE: How to deal with a dissatisfied stakeholder